Tag Archives: reputation management

In the Crosshairs of a Critic? Take These 3 Key Steps

In the Crosshairs of a Critic? Take These 3 Key Steps

Not long ago, I provided counsel to an organization subjected to what they believed was a social-media smear campaign. In a nutshell, a former organizational member—terminated about 18 months earlier due to various professional shortcomings—began making allegations that the organization felt consisted of half-truths, distorted depictions, and outright falsehoods. There was a distinctly racial tinge […]

A Brave, New Archive-Friendly World

When I began writing for newspapers, in 1984, I needed to clip stories myself and make photocopies if I wanted to ensure keeping track of those pieces. Today, nearly a quarter-century later, the Internet has created an entirely new archive-friendly world. A few years ago, for example, I began using Google Web Alerts to tip […]